Privacy Policy

1. Information We Collect

We collect information you provide directly when using ZapPayments:

• Account information (name, email address, password)
• Business details (company name, address, tax ID)
• Invoice data (client details, line items, amounts)
• Payment information (processed securely by Stripe)

We also automatically collect usage data such as pages visited, features used, browser type, IP address, and device information to improve our service.

2. How We Use Your Information

• Provide, maintain, and improve ZapPayments
• Generate and send invoices on your behalf
• Process payments through our payment partners
• Send transactional emails (invoice receipts, payment confirmations)
• Provide customer support
• Analyze usage patterns to improve our AI features
• Detect and prevent fraud or abuse

3. Third-Party Services

We share data with the following third parties, only as necessary to operate our service:

• Stripe — Payment processing. Stripe handles all card data under their own PCI-DSS compliant infrastructure. We never store your full card number.
• Firebase (Google Cloud) — Authentication, database, and hosting. Data is stored in secure Google Cloud infrastructure.
• Analytics providers — Anonymized usage data to understand how our product is used.

We do not sell your personal information to any third party.

4. Cookies & Tracking

We use essential cookies to keep you logged in and remember your preferences. We may also use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings. Our service will continue to function with only essential cookies enabled.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption in transit, encrypted data at rest, and access controls. Payment data is handled exclusively by Stripe under PCI-DSS Level 1 compliance. While no system is 100% secure, we take reasonable measures to protect your information.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Invoice and transaction records are retained for legal and accounting purposes. You may request deletion of your account and personal data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

8. Children's Privacy

ZapPayments is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Continued use of ZapPayments after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

privacy@zappayments.com